Studio Policies
Home ◑ Studio Policies
Mud Hut values our customers and wants everyone to have a joyful experience when in our studio. We created some guidelines to help you understand what to expect and to ensure we keep the environment an inspiring space for happiness, creativity, and joy.
Mud Hut Studio Policies
Pottery wheel classes are a lot of fun but can also be messy. Dress comfortably but keep in mind you will probably get dirty, so wear something you do not mind getting a little mud on. Don’t worry, it will all wash out in the washing machine. We recommend tying back long hair and trimming your nails. Throwing and hand-building can be challenging with long nails.
What to wear when taking a wheel lesson?
Pottery is a rewarding craft; however, there are so many variables, we cannot guarantee that your pottery will make it back to you the way that you left it. We do our best to take care of your pieces after you leave; nonetheless, pottery is extremely fragile, it breaks, it explodes, it cracks, and the glaze can drip. By booking a lesson or becoming a member at Mud Hut Pottery and Art Studio, you acknowledge you accept this as part of the learning process and understand we will not refund, credit, or replace any pottery that does not make it through the process. You are signing up for an experience, an ability to learn, to be part of our studio, and to embrace everything this learning process brings.
Pottery Making Is Unpredictable
Cancellations
No-shows or canceling within 24 hours will not receive a makeup or rescheduling option. We plan and prepare for you each class or for your group that is scheduled. We hold that spot just for you for each class/ workshop registered.
We require a 24-hour notice to reschedule or cancel your class for studio credit. We do not offer refunds.
Rescheduling
We reserve the right to cancel a class if minimum enrollments are not met. In this case, all class/workshop fees will be fully refunded. Our minimum number of students is 3.
Class minimums
Please be to class at least 5 minutes prior to your scheduled class. We have aprons for purchase but you can also bring your own.
Arrival
It takes about 4-6 weeks from the day of your class for your pieces to dry, fire, glaze, fired, glazed, fired again, and packaged up for you. We will send a text when your pottery is ready. We will only hold your pieces for 30 days after you receive our text.
Pottery Pickups
Mud Hut Text Club Terms and Conditions
By participating in Mud Hut’s text club you agree to the following terms and conditions. Please read them carefully before opting in.
Mud Hut Pottery and Art Studio LLC – SMS Privacy Policy & Terms of Service
Effective Date:9.23.2024
SMS Privacy Policy
Mud Hut Pottery and Art Studio LLC respects your privacy and is committed to safeguarding your personal information, including your mobile phone number, in compliance with California law (including the California Consumer Privacy Act – CCPA).
1. No Sharing or Selling of Mobile Numbers
We do not share, sell, rent, or disclose your mobile number to third parties for their marketing purposes. Your contact information is used solely for communications related to our studio and services.
2. Purpose of SMS Communications
We use SMS to provide:
Class updates and reminders
Exclusive promotions and offers
Event alerts and schedule changes
Other studio-related news and notifications
3. Message Frequency
You may receive up to 4–6 messages per month depending on your interactions with Mud Hut Pottery and Art Studio.
4. Charges and Fees
Message and data rates may apply depending on your wireless service plan. We are not responsible for any charges incurred by your mobile service provider.
5. Opting Out
You may unsubscribe from SMS messages at any time by replying STOP to any message. To get help, reply HELP or contact us at Hello@mudhutpotterystudio.com.
6. Your California Privacy Rights
California residents have the right to access, correct, or delete personal information collected. To make such a request, contact us at Hello@mudhutpotterystudio.com.
SMS Terms of Service
By subscribing to SMS updates from Mud Hut Pottery and Art Studio LLC, you agree to the following terms:
1. Consent to Receive Messages
By providing your mobile number, you consent to receive recurring SMS messages from us. This includes both automated and manual messages.
2. Eligibility
Subscribers must be at least 18 years old or have parental/guardian consent. By opting in, you confirm you meet these requirements.
3. Opt-Out and Support
You can opt out at any time by replying STOP. For support, reply HELP or contact us at [insert contact info].
4. Service Availability
SMS delivery may be limited by your carrier or service area. We are not liable for any delays or failures in message delivery.
5. Modifications to Terms
We reserve the right to change these terms at any time. Continued participation in the SMS program after such changes will constitute your acceptance of the new terms.
6. Contact Information
Mud Hut Pottery and Art Studio LLC
9900 Indiana Ave Unit 5 Riverside, CA 92503
Email: Hello@mudhutpotterystudio.com
Phone: 951-594-5757
2. How to Opt-In
To join, text MUDHUT to 951-380-8100.